Please share as much detail as possible about your Fire Wire App account and the issue you’re experiencing. The more information you provide (device type, app version, screenshots, error messages, and what happened before the issue started), the faster we can look into it and help.

We’re a small team of firefighters based out of New York doing our best to build and improve Fire Wire for everyone who relies on it. We’re constantly working to make the app better, and your feedback truly matters to us. We appreciate your patience and support, and we’ll get back to you as soon as we can.